Website operator


Räffelstrasse 20
8045 Zürich

Concept, con­tent, design and de­vel­op­ment of the web­site

Pri­vacy policy for

The pro­tec­tion of your pri­vacy is im­port­ant to us. We strive to handle your data in a trans­par­ent man­ner. This pri­vacy policy de­tails what per­son­al data is stored when you use the web­site and how the data is handled. In ad­di­tion, we ex­plain how you can opt out of the third-party ser­vices we use.

TREECK re­spects your pri­vacy

The pro­tec­tion of your pri­vacy when your per­son­al data is pro­cessed is very im­port­ant to us, as is the se­cur­ity of all busi­ness data, and our busi­ness pro­cesses take this in­to con­sid­er­a­tion. We pro­cess the per­son­al data we col­lect when you vis­it our web­site in a con­fid­en­tial man­ner and in com­pli­ance with the stat­utory pro­vi­sions at all times.

Con­tact de­tails


Ron­ny Eck­ert
Räf­fel­stras­se 20
8045 Zü­rich
044 463 11 11

Pur­pose of the web­site

The web­site provides gen­er­al in­form­a­tion about TREECK and about products, ser­vices, of­fers and ca­reer op­por­tun­it­ies. Moreover, the user can re­gister as a VIP cus­tom­er to be­ne­fit from fur­ther of­fers and dis­counts by col­lect­ing points.

Gen­er­al in­form­a­tion about the col­lec­tion, pro­cessing and use of per­son­al data

‘Per­son­al data’ refers to all in­form­a­tion re­lat­ing to an iden­ti­fied or iden­ti­fi­able nat­ur­al per­son which is an ex­pres­sion of a per­son’s iden­tity, such as names, ad­dresses, phone num­bers or email ad­dresses.

We only col­lect, pro­cess and use per­son­al data (in­clud­ing IP ad­dresses) to the ex­tent ne­ces­sary to per­form a con­tract or im­ple­ment pre-con­trac­tu­al meas­ures, if you con­sent to it – e.g. as part of re­gis­tra­tion, on­line or off­line in one of our branches – or if the pro­cessing is ne­ces­sary in or­der to pur­sue our le­git­im­ate in­terests.

  • Con­tact de­tails such as your name, phone num­ber, email ad­dresses, postal ad­dress and date of birth
  • Com­mu­nic­a­tion data such as your IP ad­dress, the MAC ad­dresses of your devices, such as your smart­phone or com­puter, device and set­tings in­form­a­tion
  • Data re­lat­ing to your pur­chase his­tory, such as shop­ping data, in­clud­ing in­form­a­tion about the products you pur­chased, the branch where you made the pur­chase, etc.
  • Oth­er per­son­al data, such as cred­it card data, bank de­tails and ca­reer in­form­a­tion


Whenev­er you use the in­ter­net, your browser auto­mat­ic­ally sends cer­tain in­form­a­tion that we store in what are known as log files.

We store the log files for the pur­poses of in­vest­ig­at­ing dis­rup­tions and for se­cur­ity reas­ons (e.g. to in­vest­ig­ate at­temp­ted at­tacks) for as long as ne­ces­sary for their stated pur­poses, after which time they are de­leted or an­onymised. Log files that must con­tin­ue to be kept for evid­ence pur­poses are not de­leted un­til the fi­nal res­ol­u­tion of the in­cid­ent, and may be passed on to in­vest­ig­at­ing au­thor­it­ies on a case-by-case basis. The stor­age of log files serves our le­git­im­ate in­terest in the smooth, cor­rect op­er­a­tion of our web­site.

In par­tic­u­lar, the log files con­tain the fol­low­ing in­form­a­tion:

  • IP (In­ter­net Pro­tocol) ad­dress of the device used to ac­cess the web­site;
  • Ad­dress of the web­site you were on be­fore you vis­ited our web­site (the re­fer­rer URL);
  • Name of the ser­vice pro­vider used to ac­cess the web­site;
  • Name of the files and in­form­a­tion ac­cessed;
  • Date, time and dur­a­tion of your vis­it;
  • Amount of data trans­ferred; • Op­er­at­ing sys­tem and in­form­a­tion about your web browser, in­clud­ing your in­stalled add-ons (e.g. for Flash Play­er);
  • HT­TP status code (e.g. ‘Re­quest suc­cess­ful’ or ‘Re­ques­ted file not found’).

User ana­lys­is

The web­site uses ana­lyt­ics tools (such as Google Ana­lyt­ics). The in­form­a­tion col­lec­ted about how you use web­sites is stored on serv­ers of the tool pro­vider.

The ana­lyt­ics tools en­able us to col­lect and ana­lyse data about how vis­it­ors use our web­site. This way, we can de­term­ine when page vis­its take place and from what re­gion.

Oth­er col­lec­ted data would in­clude, for ex­ample, the names of files ac­cessed, the browser used, the fea­tures used or the time spent on the web­site.

TREECK has a le­git­im­ate in­terest in the an­onymised ana­lys­is of user be­ha­viour in or­der to op­tim­ise both its web­site and its ad­vert­ising. Where pri­or con­sent is re­ques­ted when you vis­it our web­site (e.g. con­sent for the stor­age of cook­ies), the pro­cess­ing of data is based on your con­sent, which you can with­draw at any time with fu­ture ef­fect.

For more de­tailed in­form­a­tion about the ana­lyt­ics tools we use, please see our cookie policy .

Dis­clos­ure of data

As a rule, we only dis­close your per­son­al data to oth­er con­trol­lers if ne­ces­sary for the per­form­ance of a con­tract, if we or the third party has an over­rid­ing le­git­im­ate in­terest in the dis­clos­ure of if you have giv­en your con­sent.

Fur­ther­more, data can be sent to oth­er con­trol­lers if we are ob­liged to do so on the basis of the stat­utory pro­vi­sions or an en­force­able of­fi­cial or court or­der.

Ser­vice pro­viders
We en­gage ex­tern­al ser­vice pro­viders with tasks such as mar­ket­ing ser­vices, de­vel­op­ment op­er­a­tions, data host­ing, ship­ping and de­bug­ging. We have se­lec­ted these ser­vice pro­viders with care and mon­it­or them on a reg­u­lar basis, es­pe­cially how care­fully they handle and se­cure the data in their pos­ses­sion. We have all our ser­vice pro­viders un­der­take to main­tain con­fid­en­ti­al­ity and ad­here to the stat­utory pro­vi­sions.

Dis­clos­ure to re­cip­i­ents out­side of the EEA
We may also pass per­son­al data on to re­cip­i­ents based out­side the EEA in what are known as third coun­tries. In this case, pri­or to the trans­fer, we en­sure either that the re­cip­i­ent has an ad­equate level of data pro­tec­tion through cor­res­pond­ing con­trac­tu­al agree­ments or, if ne­ces­sary, that we have your con­sent to the trans­fer.

In­form­a­tion about data stor­age: stor­age loc­a­tion and re­ten­tion peri­ods

Your data is primar­ily stored in Switzer­land and Ger­many. Due to the vari­ety of ser­vice pro­viders, data is also stored in oth­er EU coun­tries and in the USA.

As a rule, we re­tain your data for as long as ne­ces­sary to provide our of­fer­ing and the re­lated ser­vices or for as long as we have a le­git­im­ate in­terest in re­tain­ing the data (e.g. even after the per­form­ance of a con­tract, we might still have a le­git­im­ate in­terest in mail mar­ket­ing). Af­ter­wards, we will de­lete your per­son­al data, ex­clud­ing the data we need to re­tain in or­der to com­ply with leg­al ob­lig­a­tions (e.g. re­ten­tion peri­ods un­der tax and com­mer­cial law re­quire us to re­tain doc­u­ments such as con­tracts and in­voices for a cer­tain peri­od of time).

Mar­ket­ing tools

We use vari­ous tools for mar­ket­ing activ­it­ies. When these tools are used, your browser might es­tab­lish a dir­ect con­nec­tion with the serv­er of the tool in ques­tion. Con­sequently, the pro­vider of the tool is in­formed that your browser has ac­cessed the cor­res­pond­ing page on our web­site. Like­wise, log files sim­il­ar to the log files de­scribed in sec­tion 5 are sent to the pro­vider’s serv­er and po­ten­tially stored there. The pro­vider or its serv­er may be based out­side of Switzer­land or the EU or EEA (such as in the USA).

The data trans­fer takes place via third-party cook­ies.

For more in­form­a­tion about the pur­pose, scope, fur­ther pro­cessing and use of the data, please refer to our cookie policy and the rel­ev­ant gen­er­al terms and con­di­tions and data pro­tec­tion in­form­a­tion.


The email ad­dress you used to sub­scribe to the news­let­ter or set up a cus­tom­er ac­count will be used to send you in­form­a­tion about our products and ser­vices. You can ob­ject to this use at any time by click­ing on the ‘Un­sub­scribe’ link in the email.


Our em­ploy­ees and the ser­vice pro­viders we en­gage are sub­ject to non-dis­clos­ure ob­lig­a­tions and are ob­liged to ad­here to the pro­vi­sions of the ap­plic­able data pro­tec­tion le­gis­la­tion.

We im­ple­ment all ne­ces­sary tech­nic­al and or­gan­isa­tion­al meas­ures to guar­an­tee an ad­equate level of pro­tec­tion and pro­tect the data we man­age from, in par­tic­u­lar, the risks of un­in­ten­tion­al or un­law­ful de­struc­tion, ma­nip­u­la­tion, loss, modi­fic­a­tion, un­au­thor­ised dis­clos­ure and un­au­thor­ised ac­cess.

Your rights

To ex­er­cise your rights, please use the de­tails in sec­tion 2 ‘Con­tact de­tails’. In do­ing so, please make sure that we are able to clearly identi­fy you.

Right to in­form­a­tion and right of ac­cess
You are en­titled to re­quest in­form­a­tion from us about the pro­cessing of your data. To do so, you can ex­er­cise a right of ac­cess with re­gard to the per­son­al data con­cern­ing you that we are pro­cessing.
The data will be made avail­able to you with­in 20 work­ing days of our re­ceipt of your re­quest.

Right to rec­ti­fic­a­tion and eras­ure
You can de­mand that we rec­ti­fy in­ac­cur­ate data. Provided that the leg­al re­quire­ments are met, you can de­mand the com­ple­tion or eras­ure of your data.
To de­mand the eras­ure of your data, please send your re­quest in writ­ing to x or con­tact us by phone on x.
This does not ap­ply to data that is re­quired for billing or ac­count­ing pur­poses or is sub­ject to a stat­utory re­ten­tion ob­lig­a­tion.
The data will be erased with­in 20 work­ing days of our re­ceipt of your re­quest.

Data port­ab­il­ity
Provided that the leg­al re­quire­ments are met, you are en­titled to re­ceive the data you have provided to us in a struc­tured, com­monly used and ma­chine-read­able format and, where tech­nic­ally feas­ible, have the data trans­mit­ted to a third party.

Right to ob­ject

Right to ob­ject to dir­ect mar­ket­ing
Fur­ther­more, you can ob­ject to the pro­cessing of your per­son­al data for mar­ket­ing pur­poses at any time. Please note that, for or­gan­isa­tion­al reas­ons, your ob­jec­tion might over­lap with the use of your data as part of an on­go­ing cam­paign.

Ob­jec­tion to data pro­cessing on the leg­al grounds of a le­git­im­ate in­terest
Moreover, you are en­titled to ob­ject to the pro­cessing of data by us at any time if the pro­cessing is based on the leg­al grounds of a le­git­im­ate in­terest. In this case, we will stop pro­cessing your data un­less, in ac­cord­ance with the stat­utory reg­u­la­tions, we are able to demon­strate com­pel­ling le­git­im­ate reas­ons to con­tin­ue pro­cessing the data that over­ride your rights.

With­draw­al of con­sent
If you have giv­en us con­sent to pro­cess your data, you can with­draw it at any time with fu­ture ef­fect. This does not af­fect the law­ful­ness of data pro­cessing up to the point of your with­draw­al.

Amend­ments to the pri­vacy policy

We re­serve the right to up­date our se­cur­ity and data pro­tec­tion meas­ures. In these cases, we will also up­date our pri­vacy policy ac­cord­ingly.